The Holiday shopping season may not be top of mind for
consumers right now, but the commerce experts at Magento know
that for merchants, the next few months are prime planning

We’ve collaborated with commerce experts from our ecosystem to
deliver a (very) early gift to you: the 2017 Magento Holiday Commerce Outlook

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The holiday season creates new customers. The
latest benchmarks from Magento Business Intelligence reveal
that during holiday months, retailers acquire up to 59 percent
more customers compared to other months. Our new holiday guide
gives you the resources required to seize this opportunity. It
also reveals how to delight, engage, and create customers for

While it can be challenging to compete on price, or even
products, customer service is the ultimate competitive
differentiator. Planning for an optimized CX involves a
campaign of activities across many channels. We’ve compiled the
latest best practices, tips, and checklists to help your
business end the year with a bang.

Here’s a sneak peek at the takeaways:

  • Introduction: Unwrapping the Holiday Opportunity

  • Make Your Data Shine:
    4 Ways Analytics Identify and Engage Shoppers

  • Offer the Ultimate Customer Service Present:
    6 Ways to Deliver Value to Shoppers

  • Make Your Marketing Merry: 
    3 Ways to Personalize Shopping Across Channels

  • Checking Up On Checkout: 
    How to Deliver a Seamless Buying Experience 

  • Deliver on the Promise of Delight: 
    4 Considerations to Optimize the Shipping Process

  • Making Spirits Bright: 
    4Ps of Holiday Engagement

  • Giftwrapped Ideas to Fuel Your Analytics
    A Checklist to Operationalize Data Application

For more tips on how to maximize your holiday shopping season,
download the free 20-page report